Welcome to Novanox Solutions, Ltd (“Novanox”, “we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, located at www.novanox.io (“Website”), and any services provided by Novanox Solutions through this Website (“Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Company Information
- Company Name: Novanox Solutions, Ltd
- Registered Address: Novanox Solutions Ltd 124 City Road London, EC1V2NX
- Operational Address: Same as registered address
- Website URL: www.novanox.io
2. Scope of Services
Novanox Solutions facilitates connections between businesses (“Clients”) and independent remote workers (“Remote Workers”) for various professional services, including but not limited to bookkeeping, customer support, data entry, HR, and IT support.
Novanox Solutions provides vetting and matching services but does not employ remote workers directly.
3. Eligibility
You must be at least 18 years old and have the legal authority to enter into binding agreements to use our Services.
4. User Responsibilities
- Clients are solely responsible for the selection, engagement, and management of Remote Workers.
- Clients must ensure that all engagements comply with applicable laws in their jurisdiction.
- Users agree not to misuse the Website or Services, including unauthorized access, data scraping, or interfering with the platform’s operation.
5. Risk Disclaimer
The Services provided by Novanox Solutions are intended solely as a platform to facilitate connections between Clients and independent Remote Workers. While Novanox Solutions exercises due diligence in vetting professionals, we do not control or guarantee the quality, accuracy, or outcomes of services provided by these Remote Workers.
By using Novanox Solutions’ Services, you acknowledge and agree that:
- Client Responsibility: The hiring, management, and oversight of Remote Workers are entirely at the Client’s risk and discretion.
- No Guarantees: Novanox Solutions does not guarantee specific outcomes, performance levels, or business results from the Services.
- Third-Party Services & Data Security: Novanox Solutions may recommend or integrate third-party services but assumes no liability for data breaches, service disruptions, or losses related to their use.
- Limitation of Liability: To the maximum extent permitted by law, Novanox Solutions disclaims liability for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.
- Indemnification: Clients agree to indemnify, defend, and hold harmless Novanox Solutions, its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:
- The Client’s use of the Services.
- Disputes between the Client and Remote Workers.
- The Client’s breach of these Terms or applicable laws.
6. Fees, Termination, and Refund Policy
- Fees: Fees for Services are outlined in the relevant service agreement or engagement letter.
- Termination: Either party may terminate Services with 14 days’ written notice.
- Refunds: No refunds are provided for Services. Once Services commence, payments are non-refundable, regardless of termination or dissatisfaction.
7. Intellectual Property
All content on the Website, including text, graphics, logos, and software, is the property of Novanox Solutions or its licensors and is protected by applicable intellectual property laws.
Clients and Remote Workers retain ownership of any work product created during engagements but grant Novanox Solutions a limited license to use such content for promotional purposes, with prior consent.
8. Data Protection & Privacy
Novanox Solutions complies with the UK GDPR and relevant data protection laws.
For details on how we collect, use, and protect personal data, please review our Privacy Policy.
9. Dispute Resolution
In the event of a dispute:
- Mediation First: Both parties agree to attempt to resolve disputes through mediation before initiating legal proceedings.
- Governing Law: These Terms are governed by the laws of England and Wales.
- Jurisdiction: Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
Novanox Solutions reserves the right to update or modify these Terms at any time. Changes will be posted on the Website with an updated Effective Date. Continued use of the Services after changes constitutes acceptance of the new Terms.
11. Contact Information
For questions regarding these Terms, please contact:
Novanox Solutions, Ltd
Novanox Solutions Ltd 124 City Road London, EC1V2NX
Email: office@novanox.io
Website: www.novanox.io